COVID-19 Update: The mall is closed, exterior restaurant/store hours may vary.
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Guest Services


  • Please refer to our Getting Here page or call our Concierge Desk at
    (813) 342-3790 x0 for directions.

    Driving Distances (In Miles) To Tampa Bay:
    Brandon 12
    St. Petersburg 22
    Dunedin/Clearwater 23
    Lakeland 35
    Bradenton 47
    Sarasota 60
    Orlando 85
    Ocala 95
    Fort Myers 125
    Gainesville 132
    Naples 167
    Jacksonville 198
    Tallahassee 277

  • Restrooms are located:
    Lower level in corridor between PINK and Champs Sports
    Upper level in Food Court Area
    Inside Neiman Marcus, Nordstrom and Dillard's

  • Elevators are located at Grand Court, next to Dillard's, Nordstrom and at Bay Street.

  • International Plaza's Food Court is located on the upper level near the Bay Street entrance.

  • Valet service is located at the entrance to Bay Street near The Cheesecake Factory and The Capital Grille. A $6 parking fee is required everyday. Cash, Visa, MasterCard, Discover and American Express are accepted.

     Umbrella escorting is also available.

    There is also more valet parking available at Ocean Prime and Crate & Barrel.

  • Yes Busch Gardens Play Area one-of-a-kind play area offers children a multi-sensory experience including several animal stars such as hippos, a baby elephant, baby lions and an alligator, as well as a train, safari truck and a 14-foot Cheetah Hunt® Tower. Everyday is an adventure at the Play Area presented by Busch GardensThe Play Area is located on the lower level by Nordstrom and is closed to be sanitized daily from 2 p.m. to 2:30 p.m.

  • Yes.  We have private nursing rooms in our restroom in the Food Court and in our restroom on the lower level, near the Grand Court.  

  • Restaurants are primarily located on Bay Street Bay Street, International Plaza's outdoor village. Please browse through our Restaurant listing for more information and locations.

  • You can find job opportunities on our Employment page.

  • Please call (813) 342-3789 to contact the Security Office.

  • We do not have a mall walkers program.

  • Pay phones are located on the Upper Level in the Food Court.

  • Please report any lost or found item to our Concierge Desk representatives or any of our security officers.

    Lost and Found items are held in the Security Office which is located on the lower level in the corridor between PINK and Champs Sport. Please contact the Security Office at (813) 342-3789.

  • Bank of America ATM's are located at the base the Dillard's escalator and in the Food Court.

  • Wheelchairs (motorized available) are complimentary and are located at our Concierge Desk located in Grand Court on the Lower Level. The most convenient parking for the Concierge Desk is near Nordstrom. They are available at a first come first serve basis and require a refundable deposit of $20.


    Concierge Desk:  (813) 342-3790 extension 0.

  • Please refer to our Events page for upcoming events throughout International Plaza and Bay Street.

    Register for our FREE E-Bulletin service and get the latest information on center wide and specific store's events, promos and sales!

  • International Plaza has 200 stores (nearly 50% exclusive in the Tampa Bay area) and 16 restaurants. Anchor stores include Nordstrom, Neiman Marcus, Dillard's and Renaissance Tampa Hotel International Plaza.


    Please browse through our Store Directory for a complete listing or our restaurants.

  • Lindsay Grinstead
    Marketing and Sponsorship Director
    (813) 342-3780

  • Pets are allowed in International Plaza and Bay Street only if they are a service animal for shoppers with special needs.

  • Yes! Complimentary WiFi is available throughout International Plaza. Choose the ".FREE_IntlPlaza" network and enjoy.

  • Yes, International Plaza and Bay Street has a mobile app available for Apple only.

    Features include:


    •            Map It – Easily locate stores, restaurants and entertainment as you shop.

    •            Plan It – Plan your trip in advance to get the most out of your visit.

    •            Love It – Save your favorite stores for quick info and a personalized experience.

    •            And Save! – Be among the first to learn about sales and promotions

  • If you would like to un-subscribe to your weekly E-bulletin, simply sign in and un-check the box to receive e-bulletins under your profile section. You can also choose to unsubscribe at the bottom of each E-bulletin. If you still receive an E-bulletin the following week, please send a comment via our suggestion box under Mall Info.