CONCIERGE/VISITOR CENTER
Located on the lower level in Grand Court. Park and enter through Robb & Stucky. The Concierge Desk will be visible on your left next to the double elevators.

Our bi-lingual concierge staff will provide courteous assistance with general information, store information, International Plaza Gift Card sales, complimentary e-bulletin signups, dining information, Tampa Bay area information/maps and transportation services. Please call (813) 342-3790 if you would like to speak to the Concierge Desk.

Hours of Staffing:
Monday - Saturday: 10AM-9PM
Sunday: 11 AM-6PM

Concierge/Visitor Center Services:


    • Mall and Pre-paid American Express Gift Cards

    • Gift Card Replacement and Transaction History

    • Passport to Savings

    • Restaurant Referral Program

    • Dining Suggestions/Reservations

    • Merchant Gift Card Training

    • Stroller Rentals

    • Wheelchair Rentals

    • Electric Scooter Rentals

    • Luggage Carrier Rentals

    • Faxes

    • Copies

    • Lost and Found

    • Personal Shopper Referrals

    • Area Attractions Directions/Information

    • Directions to and from International Plaza

    • Mall Event Information

    • Taxi and Limo Request Service

    • Gift Suggestions

    • Package Carryout

    • Area Hotel Reservations

    • Customer Welcome/Exit at Any Entrance w/Wheelchair or Scooter

    • Ticketmaster Sales

    • Busch Gardens, Adventure Island and Sea World Tickets

    • Featured Store of the Month Enter To Win

    • Product Research Within and Outside Plaza

    • IP Gift with Purchase Offers

    • Shuttle Request Service from Area Hotels

    • Flight Information

    • Mobile Concierge

    • Phone Directories/Numbers

    • Movie Times/Locations

    • Bus Route Information

    • Information on HART Bus Routes and Bay Area Commuter Services (BACS)

    • Local Museum and Zoo discounts




Mall Services:
  • HART Bus Stop and Shelter - Located near Dillard's on the perimeter road. Services Route #15 (Columbus Drive) daily.

  • Bright House Networks wireless internet access. Free for Road Runner customers and the following charges for non-customers: $1.99 for 1 hour, $3.95 for 3 hours and $8.95 for one day
  • St. Petersburg Times Information Center - located on the upper level in Food Court.
    Click here to visit St. Petersburg Times website.

  • 717 Valet Parking located at Bay Street entrance.
    $5 Parking Fee everyday. Umbrella escorting also available.

  • Covered Parking

  • Motorcoach/Tour Bus Drop Off Area at Nordstrom's entrance next to Parking Deck B.

  • Private Family Restrooms

  • Baseball-Themed Children's Play Area on the lower level

  • Coca-Cola Vending Areas

  • Pay Phones at Food Court

  • Bank of America ATM's

  • 24 Hour Security - Security Office (813) 342-3789

  • Mall Walking at 7AM Daily. Enter on lower level near Nordstrom Parking Lot B