Here's our list of frequently asked questions. Just click below for answers.

  1. Where are the restrooms?
  2. Do you have an elevator? Where is it located?
  3. Where is the food court?
  4. Do you have valet parking?
  5. Are pets allowed at International Plaza and Bay Street?
  6. Do you have wireless internet access?
  7. Do you have a children's play area?
  8. Where do I find job postings for International Plaza and Bay Street?
  9. How do I unsubscribe from weekly E-bulletins?
  10. Do you have mall walking available?
  11. Where can I find restaurants?
  12. Where are the pay phones?
  13. Where is the Lost and Found?
  14. How do I get to International Plaza?
  15. Where are the ATM machines located?
  16. Where do I get strollers/wheelchairs?
  17. What events/promotions are coming up?
  18. How many stores and restaurants are in the mall?
  19. What is there to do in the Tampa Bay area?
  20. Where can I buy International Plaza gift cards?
  21. Who is International Plaza's Public Relation Agency?

    Where are the restrooms?
    Restrooms are located:
    Lower level in corridor between Fossil & PUMA
    Upper level in Food Court Area

    Click here for mall map!

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    Do you have an elevator? Where is it located?
    Elevators are located in Grand Court, next to Dillard's & Nordstrom and in Bay Street.

    Click here for mall map!

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    Where is the food court?
    International Plaza's Food Court is located on the upper level near the Bay Street entrance.

    Click here for mall map!

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    Do you have valet parking?
    Valet parking is located at the entrance to Bay Street near Cheesecake Factory and The Capital Grille. Valet is provided by 717 Parking services. A $5 parking fee is required everyday. Umbrella escorting is also available.

    Click here for mall map!

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    Are pets allowed at International Plaza and Bay Street?
    Pets are allowed in International Plaza and Bay Street only if they are in a pet carrier at all times or they are considered a companion pet for our shopper with special needs.

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    Do you have wireless internet access?
    Yes! Bright House Networks makes it possible for you to Get Connected.

    Rates to Get Connected:
    $8.95 for 24 hours of access
    $3.95 for 3 hours of access
    99 cents for 30 minutes of access

    Complimentary wireless access is available to Road Runner customers!

    Visit the Bright House Demonstration Center on the lower level in front of Robb & Stucky for more information!

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    Do you have a children's play area?
    Round-up the kids for a fun-filled family outing at our new Looney Tunes Ball Park play area. There's a new adventure at every turn and plenty of activities for everyone to enjoy. Every day is opening day at this ball park presented by the Tampa Bay Rays.

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    Where do I find job postings for International Plaza and Bay Street?
    You can find job opportunities on our Job Openings page. Click HERE for current listings.

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    How do I unsubscribe from weekly E-bulletins?
    If you would like to un-subscribe to your weekly E-bulletin, simply sign in and un-check the box to receive e-bulletins under your profile section. If you still receive an E-bulletin the following week, please send a comment via our suggestion box under Mall Info.

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    Do you have mall walking available?
    Mall walkers are welcomed at International Plaza. The mall walker entrance is at the lower level entrance next to Nordstrom near Parking Deck B and is opened daily at 7AM.

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    Where can I find restaurants?
    Restaurants are located throughout International Plaza and Bay Street. Please browse through our Restaurant listing for more information and locations.

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    Where are the pay phones?
    Upper level in Food Court area

    Click here for mall map!

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    Where is the Lost and Found?
    Please report any lost or found item to our Concierge Desk/Visitor Center representatives or any of our security officers.
    Lost and Found items are held in the security office which is located on the lower level in the corridor between Fossil and PUMA. Security Office Phone Number - (813) 342-3789

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    How do I get to International Plaza?
    Please refer to our Maps/Directions page or call our info line at
    (813) 342-3790.


    Driving Distances (In Miles) To Tampa Bay:
    Brandon 12
    St. Petersburg 22
    Dunedin/Clearwater 23
    Lakeland 35
    Bradenton 47
    Sarasota 60
    Orlando 85
    Ocala 95
    Fort Myers 125
    Gainesville 132
    Naples 167
    Jacksonville 198
    Tallahassee 277

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    Where are the ATM machines located?
    Bank of America ATM's are located at the base of escalators in Nordstrom & Dillard's courts, upper level near Nordstrom, Food Court and on Bay Street next to TooJay's Original Gourmet Deli.

    Click here for mall map!

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    Where do I get strollers/wheelchairs?
    Strollers and wheelchairs (motorized available) are complimentary and are located at our Concierge Desk/Visitor Center located in Grand Court on the lower level. They are available at a first come first serve basis and require a refundable deposit of $5.

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    What events/promotions are coming up?
    Please refer to our Special Events page for upcoming events throughout International Plaza and Bay Street.
    Or simply sign up for our FREE E-Bulletin service and get the latest information on center wide and specific store's events, promos and sales!
    REGISTER NOW!

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    How many stores and restaurants are in the mall?
    International Plaza has over 200 stores (nearly 50% exclusive in the Tampa Bay area) and 15 restaurants. Our anchor stores include Nordstrom, Neiman Marcus, Dillard's, Robb & Stucky Interiors and Renaissance Tampa Hotel International Plaza. Please browse through our Store Directory for a complete listing or our restaurants.

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    What is there to do in the Tampa Bay area?
    If you're an out-of-town visitor, International Plaza has Shop, Stay & Play Hotel Packages. Available at area hotels, including the beaches of St. Petersburg and Clearwater.
    Click here for more details.

    For upcoming Tampa Bay area events, please refer to
    our Community Info page.

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    Where can I buy International Plaza gift cards?
    International Plaza Gift Cards can be purchased online or in person at our Concierge Desk/Visitor Center located in Grand Court on the lower level. For more information about the gift cards, click here.

    Click here to purchase an International Plaza Gift Card ONLINE.

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    Who is International Plaza's Public Relation Agency?
    Hill & Knowlton, Inc.
    Elizabeth Vocke
    (813) 221-0030
    elizabeth.vocke@hillandknowlton.com

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