Concierge Desk
(813) 342-3790
Located on the lower level in Grand Court. Park near and enter near the Food Court. The Concierge Desk will be visible next to the double elevators.
Our bi-lingual concierge staff will provide courteous assistance with general information, store information, International Plaza Gift Card sales, Ticketmaster sales, complimentary e-bulletin signups, dining information, Tampa Bay area information/maps and transportation services. Please call (813) 342-3790 x0 if you would like to speak to the Concierge Desk.
Concierge/Visitor Center Services:
- Mall and Pre-paid American Express Gift Cards
- Gift Card Replacement and Transaction History
- Passport to Savings discount booklets
- Restaurant Referral Program
- Dining Suggestions/Reservations
- Merchant Gift Card Training
- Stroller, Electric Scooter, Wheelchair and Luggage Carrier Rentals
- Faxes and Copies
- Lost and Found
- Personal Shopper Referrals
- Area Attractions Directions/Information
- Directions to and from International Plaza
- Mall Event Information
- Taxi and Limo Request Service
- Gift Suggestions
- Package Carryout
- Area Hotel Reservations
- Customer Welcome/Exit at Any Entrance with Wheelchair or Scooter
- Ticketmaster Sales
- Busch Gardens, Adventure Island and Sea World Tickets
- Featured Store of the Month Enter To Win
- Product Research Within and Outside Plaza
- IP Gift with Purchase Offers
- Shuttle Request Service from Area Hotels
- Flight Information
- Mobile Concierge
- Phone Directories/Numbers
- Movie Times/Locations
- Bus Route Information
- Information on HART Bus Routes and Bay Area Commuter Services
Mall Services
- HART Bus Stop and Shelter - Located near Dillard's on the perimeter road. Services Route #15 (Columbus Drive) daily
- Bright House Networks wireless internet access. Free for Road Runner customers and the following charges for non-customers: $1.99 for 1 hour, $3.95 for 3 hours, $8.95 for one day and $19.75 for one week.
- St. Petersburg Times Information Center - located on the upper level in Food Court.
- 717 Valet Parking located at Bay Street entrance, $6 parking fee everyday, umbrella escorting also available
- Covered Parking
- Motorcoach/Tour Bus Drop Off Area at Nordstrom's entrance next to Parking Deck B
- Private Family Restrooms
- Children's Play Area on the lower level
- Coca-Cola Vending Areas
- Bank of America ATM's
- 24 Hour Security - Security Office (813) 342-3789
- Mall walking at 7AM Daily; enter on lower level near Nordstrom Parking Lot B