Concierge Desk

(813) 342-3790

Located on the lower level in Grand Court. Park near and enter near the Food Court.  The Concierge Desk will be visible next to the double elevators.

Our bi-lingual concierge staff will provide courteous assistance with general information, store information, International Plaza Gift Card sales, Ticketmaster sales, complimentary e-bulletin signups, dining information, Tampa Bay area information/maps and transportation services. Please call (813) 342-3790 x0 if you would like to speak to the Concierge Desk.

Concierge/Visitor Center Services:

• Mall and Pre-paid American Express Gift Cards
• Gift Card Replacement and Transaction History
• Passport to Savings discount booklets
• Restaurant Referral Program
• Dining Suggestions/Reservations
• Merchant Gift Card Training
• Stroller, Electric Scooter, Wheelchair and Luggage Carrier Rentals
• Faxes and Copies
• Lost and Found
• Personal Shopper Referrals
• Area Attractions Directions/Information
• Directions to and from International Plaza
• Mall Event Information
• Taxi and Limo Request Service
• Gift Suggestions
• Package Carryout
• Area Hotel Reservations
• Customer Welcome/Exit at Any Entrance with Wheelchair or Scooter
• Ticketmaster Sales
• Busch Gardens, Adventure Island and Sea World Tickets
• Featured Store of the Month Enter To Win
• Product Research Within and Outside Plaza
• IP Gift with Purchase Offers
• Shuttle Request Service from Area Hotels
• Flight Information
• Mobile Concierge
• Phone Directories/Numbers
• Movie Times/Locations
• Bus Route Information
• Information on HART Bus Routes and Bay Area Commuter Services 
• Local Museum and Zoo discounts

Mall Services

• HART Bus Stop and Shelter - Located near Dillard's on the perimeter road. Services Route #15 (Columbus Drive) daily

• Bright House Networks wireless internet access. Free for Road Runner customers and the following charges for non-customers: $1.99 for 1 hour, $3.95 for 3 hours, $8.95 for one day and $19.75 for one week.

• St. Petersburg Times Information Center - located on the upper level in Food Court. 
• 717 Valet Parking located at Bay Street entrance, $5 parking fee everyday, umbrella escorting also available
• Covered Parking
• Motorcoach/Tour Bus Drop Off Area at Nordstrom's entrance next to Parking Deck B
• Private Family Restrooms
• Baseball-Themed Children's Play Area on the lower level
• Coca-Cola Vending Areas
• Pay phones at Food Court
• Bank of America ATM's
• 24 Hour Security - Security Office (813) 342-3789
• Mall walking at 7AM Daily; enter on lower level near Nordstrom Parking Lot B